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Policies

Returns & Refunds

Our approach to returns, for your safety and the safety of others.

Medicines

For safety reasons, medicines cannot usually be returned once they have left the pharmacy, unless they were supplied in error or are faulty.

Other products

Unopened non-medicine products may be returned within a reasonable time with proof of purchase, subject to inspection.

If something is wrong with your order, contact us on WhatsApp as soon as possible and we will help.